Network Speed:  

Alltel’s network speed is on par with the other CDMA/EVDO carriers, Verizon Wireless and Sprint. To prepare for a smooth integration with VZW, Alltel actually made major upgrades to its broadband service moving it from EVDO Rev 0 to the faster EVDO Rev A to be in compliance with the rest of Verizon Wireless’ network.

Network Coverage:  

Alltel’s coverage footprint doesn’t compare very well with the top three providers. It’s essentially a regional carrier that has forged powerful agreements with other companies to create a national presence. This point essentially becomes moot as the integration with VZW continues.

Data Network Reliability:  

Alltel’s network has proven to offer reliable service on par with the other CDMA/EVDO carriers.

Help/Support:  

Customer service has been a hallmark of the Alltel service. It is consistently ranked well above the industry average and in markets where the service is available, it has frequently been ranked number one.

Despite the fact that Alltel is well on its way to becoming one with Verizon Wireless, the company remains an excellent option for customers where it operates. We hope that some of Alltel’s best features are adopted by Verizon Wireless and ultimately result in industry wide improvement.