T-Mobile Reviewer's Comments

Finally, a service that celebrates the individual. T–Mobile offers great rates for individual consumers and wins our “TopTenREVIEWS Silver Award.”

T–Mobile provides Internet access in all major population areas and airports and has numerous Wi–Fi hotspots spread across the nation, so a fast, dependable connection is always just around the corner. Not only do they offer laptop services, but they also offer services for BlackBerrys, SideKicks and other handhelds.

Even though T–Mobile offers typical rates for corporate use and the best mobile broadband rate, for their T–Mobile Total Internet plan, they still fall a bit behind Cingular’s coverage.

T-Mobile Screenshots. Click for more
       


Price/ Fees:  

As mentioned above, T–Mobile offers lower than average rates to regular consumers, their T–Mobile Total Internet plan is $49.99 per month or $59.98 per month if you need to access your corporate email, both plans offer unlimited access and unlimited access to HotSpots.

T–Mobile’s activation fee is $35 and services require a two–year agreement, the early termination fee is $200. They also offer HotSpot only plans for less than $20 per month.

Coverage:  

You can use their service in nearly all high population areas and along most major highways in the continental U.S. Airports are covered, but they only offer roaming coverage in Alaska and limited coverage in Hawaii. For traveling abroad T–Mobile offers international roaming support in 22 countries including Singapore, the Netherlands, Germany, Canada, Japan and the United Kingdom.

T–Mobile has over 7,000 Wi–Fi hotspots including in Starbucks, FedEx Kinko’s, Hyatt Hotels, Red Roof Inns, Borders Books and Music and airline clubs.

Help/Support:  

If you have questions you can contact T–Mobile by telephone or email. We contacted T–Mobile numerous times by phone and always received prompt, helpful and courteous service. Online they support account services, post FAQs, device manuals, a glossary and HotSpot support.

Summary:  

T–Mobile offers great coverage, thousands of HotSpots and low pricing for everyone – at last equal opportunity mobile broadband access for the masses.